The UBC Department of Family Practice established the Innovation Support Unit to connect, engage, and partner with those who are actively involved in innovation in primary care in BC. Our purpose is to help ensure occurring changes transition to sustainable improvements. We achieve this by collaborating with groups across the WHO partnership pentagon (e.g. communities, decision makers, and academics), identifying and learning needs and gaps we can uniquely support, and then building evidence-informed tools and services that help with the change improvements.
The ISU started by focusing on community situated, team-based care (TBC) in British Columbia by working with groups at UBC and and local communities engaged in innovative TBC projects. With the help of our collaborators, we created Team Mapping, an interactive activity created to help primary care clinics transition to team-based care. Since then, we continue to seek tangible innovations to address emerging needs in primary care (such as those now evident with the COVID-19 pandemic). As a nimble organization, we look for new areas to focus on where our group can have the largest impact on primary care in BC.